LDS Flow A comprehensive online experience for members of The Church of Jesus Christ of Latter-day Saints.
AUTHOR PROFILE
Dwight Chapin
Dwight Chapin is described in biographical records as an American politician and Watergate scandal ex-convict (born 1940). The selections gathered here touch on profanity. This profile brings the attributed quotations together with their available source information.
“Every time a business in the service industry creates a negative emotion in the mind of a customer or client, that individual will share his dissatisfaction with an average of ten people before the emotion dissipates. The same research shows that a person who is impressed with a service will share that positive emotion with an average of only three other people at most. Given this situation it’s obvious why negative news travels faster and farther than positive news.”— Dwight Chapin
Biography at a glance
- Profile: American politician and Watergate scandal ex-convict
- Life: born 1940
- Quotes in this collection: 1
Life and work
Biographical records connect Dwight Chapin with University of Southern California. This collection includes one quotation credited to Dwight Chapin. Each quotation page preserves its own citation, when supplied, so readers can follow the passage back to its stated context.
Reading the quotations
The selections gathered here touch on profanity. These topic links make it easier to compare these words with other voices in the LDS Flow library. Citations are shown on the individual quotation pages where the source collection provided them.